Privacy Policy for https://www.globalglamourpets.com
This Privacy Policy explains how https://www.globalglamourpets.com (“we,” “us,” or “our”) collects, uses, stores, and protects personal information collected through our pet supplement inquiry website (the “Site”) and related services (collectively, the “Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information to process your inquiries, provide pet supplement-related services, and comply with legal obligations. The types of information we collect include:
1.1 Personal Information You Provide
When you submit an inquiry form, register, or communicate with us, you may provide:
• Contact Details: Full name, email address, phone number, company name (if applicable), and mailing address.
• Business Information: Your role (e.g., pet owner, retailer, veterinarian), product category interests (e.g., joint care, digestive supplements), and order volume preferences (if disclosed).
• Pet-Related Information: If you share details about your pet (e.g., species, age, health needs), we will collect this to provide personalized product recommendations.
1.2 Automatically Collected Information
When you use our Site, we may automatically collect:
• Device & Usage Data: IP address, browser type, operating system, pages visited, and time spent on the Site (collected via cookies and similar tracking technologies; see Section 8 for details).
2. How We Use Your Information
We use your information for the following purposes:
• Process and respond to your inquiries (e.g., send product samples, quotes, or Original Equipment Manufacturing/Original Design Manufacturing details).
• Provide personalized recommendations for pet supplements based on your needs.
• Communicate with you about order updates, service changes, or promotional offers (you may opt out at any time; see Section 6).
• Improve our Site and Services (e.g., analyze user behavior to enhance user experience).
• Comply with legal requirements (e.g., tax reporting, fraud prevention).
3. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following cases:
• Service Providers: With trusted third-party vendors (e.g., email service providers, payment processors) who assist us in operating the Site and providing services (these vendors are bound by confidentiality obligations).
• Legal Requirements: If required by law, court order, or government request, or to protect our legal rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction (we will notify you of such changes via the Site or email).
4. Data Storage & Security
• Storage Period: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law (typically 3 years after your last interaction with us).
• Security Measures: We implement technical and organizational safeguards (e.g., encrypted servers, access controls) to protect your information from unauthorized access, loss, or misuse. However, no online transmission or storage system is 100% secure; we cannot guarantee absolute security.
5. Your Rights
Depending on your location (e.g., EU, California), you may have the following rights regarding your personal information:
• Access: Request a copy of the personal information we hold about you.
• Correction: Request updates to inaccurate or incomplete information.
• Deletion: Request deletion of your personal information (subject to legal or business retention requirements).
• Opt-Out: Opt out of marketing communications (see Section 6).
• Data Portability: Request a copy of your information in a structured, machine-readable format (where applicable).
To exercise these rights, contact us at RozeiraDilceu@gmail.com. We will respond to valid requests within 10 days.
6. Marketing Communications
We may send you promotional emails (e.g., new product launches, discount offers) if you opt in. You can unsubscribe at any time by clicking the “Unsubscribe” link in our emails, or by contacting us directly.
7. Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.
8. Cookies & Tracking Technologies
We use cookies (small text files stored on your device) to enhance your Site experience (e.g., remember your preferences). You can manage cookie settings through your browser, but disabling cookies may limit some Site features. For more details, For more details on how we use cookies, contact us directly.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on the Site and updating the “Last Updated” date. Your continued use of the Services after the update constitutes acceptance of the new policy.
10. Contact Us
If you have questions about this Privacy Policy, contact us via :
- WhatsApp: (+86) 15956774680
- Email: RozeiraDilceu@gmail.com